Reviews about Henner Expatrié

Score awarded by policyholders
3.6/5 for 5 reviews
Score awarded by experts
79/100
Destination country

Who is Henner ?

Established in 1947, Henner has been a prominent player in the insurance industry, extending its expertise to expatriates since 1981. With a dedicated team of 1,200 employees, Henner manages contracts for 1.5 million insured across 198 countries.

Today, Henner proudly holds the position of being the leading French group in advisory and delegated management of collective insurance schemes for corporate social protection.

Henner specializes in designing and implementing tailor-made schemes covering health, life insurance, and retirement benefits. Its clientele ranges from individuals to large multinational corporations and international organizations. Henner now extends its services to individuals.

Launch Year 1981
CFE Approved Yes
Number of Plans Compared 8
Hospital Direct Billing Worldwide
Management Centers Paris, Singapour
Expat Policy Insurer AXA, Swisslife
Evacuation Assistance Fil Assistance
Applicable Law French

Trait

Henner expatriate insurance

ExpatSanté is a 1st euro contract for active individuals, exclusively for French and European expatriates. This contract presents four distinct coverage options. The company emphasizes straightforward and transparent policy structures.

Inspired by corporate social protection models, these insurance plans extend comprehensive supplementary coverage in areas such as death benefits, disability, income protection, and efficient 24/7 assistance services.

Trait

Reviews by experts
on expatriate health insurance

Score awarded by experts
79/100
Coeff. Score
Underwriting process ? 10% 5/10
Waiting periods ? 5% 3/5
Timeliness of reimbursements ? 20% 14/20
Claims management ? 10% 5/10
Rate increase ? 20% 20/20
Contractual and legal security ? 20% 20/20
Exclusions ? 10% 9/10
Contract flexibility ? 5% 3/5
OVERALL SCORE 79/100
Strengths / Weaknesses
Trait
Strengths
  • Extensive coverage areas / zones
  • Simplified health questionnaire
  • Loyalty bonus: private room, dental, optical
  • Funeral expenses included
  • Extensive life insurance options
  • Hospitalization-only: consultations & emergencies included
Trait
Weaknesses
  • Nationality restrictions for main policyholder
  • Health premiums are generally high
  • Possible waiting periods for hospi&medicine
  • Coverage up to 70/75 years (ExpatSanté)
  • Management service experiences some delays
  • Exclusion of some expatriation countries, including USA

Reviews by policyholders

Score awarded by policyholders
3.6/5 for 5 reviews

Edouard on  02/28/2022

well

Satisfied

Sébastien L on  03/22/2021

As an expatriate in Panama, I have been insured with Henner + CFE for 1 year. The process for reimbursements is simple, I am globally satisfied. Special mention for the International Health and Crystal Mobility teams who remain available even 1 year after the subscription, always reactive. Sébastien

quality services, but expensive

Iseut974 on  02/23/2021

Overall I am satisfied with my insurance. However, I find the premiums expensive. I think that the reimbursement period is reasonable, although I think that we can do better.

Good overall experience

Guillaume on  02/18/2021

The reimbursement system is done by email and scans up to 500 euros, which is very efficient and practical. The reimbursement is made after about 8 days, at a rate that is advantageous for the insured, which I appreciate. In case of surgery, a prior request is necessary. In my case, it was granted within 24 hours, and the hospital had no problems with reimbursement.

Verified reviews 4.9/5