Reviews about Mondassur

Mondassur
Score awarded by policyholders
3.6/5 for 5 reviews
Destination country

Who is Mondassur

Mondassur began its operations in 2001 through the EuropUSA website, offering insurance solutions for expatriates, students, professionals, and travelers heading to the USA.

The broker later expanded its activities to cover all five continents. They design and distribute international mobility insurance contracts, aiming to provide tailored solutions for each individual based on factors such as the destination country, length of stay, and personal circumstances.

This international expansion of services occurred through the Mondassur.com website. Today, thousands of individuals and professionals are insured by Mondassur.

Launch Year 2001
CFE Approved Yes
Number of Plans Compared 12
Hospital Direct Billing Worldwide
Management Centers Paris
Expat Policy Insurer Groupama GAN
Evacuation Assistance VYV
Applicable Law French

Trait

Mondassur expatriate insurance

Contract available at 1st euro, opened to individuals under 65 years old, and liftime contract. The contract is denominated in EUR. Coverage is customizable with 4 levels of benefits, 3 optional modules, and 3 "Plus" optional modules.

Since January 1, 2021, Mondassur manages reimbursements directly. Repatriation assistance is provided by VYV.

Available options: repatriation assistance and civil liability (CHUBB).

Trait

Reviews by experts
on expatriate health insurance

Strengths / Weaknesses
Trait
Strengths
  • Flexible insurance plans
  • Emergency coverage during waiting periods
  • Affordable family rates for large families
  • Affordable repatriation and civil liability options
  • coverage for the USA as a country of residence
  • Lifelong contract
Trait
Weaknesses
  • Ceiling on some routine medical care
  • Possible waiting periods for routine medicine
  • No basic emergency evacuation included
  • No monthly payement option
  • The contract may be difficult to understand

Reviews by policyholders

Score awarded by policyholders
3.6/5 for 5 reviews

Excellent

Claude on  04/04/2022

Very good experience! Friendly, patient, professional, relatively fast, helpful and clear service. Thank you, Quentin!

Excellent support at all times!

Baptiste on  02/21/2021

We have been with this insurer for 2 years now and despite a few emergencies, they have always been able to respond. Very good experience, I recommend them.

Mondassur expatriate

Julie on  02/06/2021

Overall, they do the job. Reimbursements can be very fast or very long, I don't feel like there are any rules. My problem: I contacted them again regarding 2 unpaid refunds, they admitted to me that they had lost track of these 2 requests. Since I had a copy of the documents, the problem was solved immediately, but it still doesn't look very serious. The claim system has changed as of January 1, 2021, I have not yet tested this version.

Excellent service to find your health insurance abroad on 18/05/2017

Alexandre on  05/18/2017

I am just starting with Mondassur. Very quick response in our exchanges for now. Very happy with the guarantees offered and the reimbursement terms! To be continued

Verified reviews 4.9/5