You are presently well insured by your Assur Travel policy.
To enjoy all its advantages and get fast reimbursements, simply follow the few instructions below.
| Your policy is run by: | Gapi |
| Postal address: | ZONE D’ACTIVITE ACTIBURO - 99 Rue Parmentier - 59650 Villeneuve d’Ascq |
| Telephone: | 00 33 (0)3 28 54 03 20 |
| Email: | contact@gapigestion.com |
The insurer can make a direct payment to the hospital or clinic, just follow these steps.
Make sure you are always up to date with your premiums otherwise the insurer my refuse direct payment.
| Number to call: | 00 33 (0)3 28 54 03 20 |
| Email: | service-medical@gapigestion.com |
| What to do: | Call Gapi at the above number or call the assistance; They are available 24/7. The emergency number figures on your insurance card or GAPI app. |
| Number to call: | 00 33 (0)3 28 54 03 20 |
| Email: | service-medical@gapigestion.com |
| What to do: |
Send prior agreement by email, as soons as the hospitalization is planned. Documents to be submitted are listed in the practical guide.
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Some medical procedures must be validated by the insurer before they can be performed. This allows you to guarantee the reimbursement before incurring expenses. If you don't make the prior agreement, the insurer may refuse the refund.
| Medical procedures concerned: |
- Standard medical actions: biology, radiology, specialist technical procedures whose cost may exceed €1000; - Series actions greater than 9 (physiotherapists, nurses, speech therapists, etc.) - Dental expenses over €1000, prostheses and dental implants (including inlays and onlays), and orthodontia; - Refractive eye surgery; - Medical equipement and devices; - Infertility treatment Pour la CFE il faut également faire des demandes d'entente préalable pour : |
| What to do: |
Send the prior agreement form. Download it on your online customer space or ask for it by email.
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| Email: | service-medical@gapigestion.com |
| Documents to submit: |
Les factures accompagnées des ordonnances et des feuilles de soins CFE, complétées par les praticiens. Elles sont téléchargeables sur votre espace assuré CFE.
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| How to send claims: |
Envoi via l’application CFE&Moi ou par téléversement dans votre espace assuré CFE. Votre identifiant de connexion est votre numéro de Sécu (13 premiers chiffres sans la clé), vous pouvez cliquer sur "mot de passe oublié" si vous n'avez pas/plus votre mot de passe. Vous pouvez aussi les envoyer par courrier à Caisse des Français à l’Étranger, A l’attention du service de gestion GAPI, Centre d’activité St Nicolas - 160 rue des Meuniers - CS 70238 Rubelles 77052 Melun Cedex -France. |
| Service name: | MédecinDirect |
| What to do: |
You must register at www.medecindirect.fr www.medecindirect.fr or on the free MédecinDirect app. From then, you can benefit from teleconsultations with a doctor and receive prescriptions. WARNING: this is not an emergency service! |
| App name: | Gapi Adhérents on Google Play and App Store. |
| What to do: | Download it and log in. Your ID matches your member number. Your password will be communicated by email at the time of account activation. |
| Number to call: | 00 33 (0)3 28 54 03 20 |
| Email: | contact@gapigestion.com |
You wish to modify your policy or have a problem with your insurer (it may happen), contact your HealthForExpats advisor immediately at 00 33 (0)5 31 61 84 50.
+33 531618450
